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In order to avoid misunderstandings, it is necessary to record on video the fact of the purchase of the goods before the moment of entering according to the data provided to the mail / account. Customer complaints regarding incorrect data will be considered only if the buyer provides a video that will capture: the moment of payment for the goods, verification of the goods after payment (login to the account with the specified data). Everything should be in one video, without editing and gluing. The date and time of the recording must be clearly visible in the frame. These rules apply to everyone. The seller reserves the right to refuse support without providing this video