There are two ways to redeem a purchased code:1] By phone- Call the Sony hotline 8(800)2007667
- From the voice menu, select option 2, then 1.
- After you are connected to the operator, ask for help to redeem the Playstation Store refill code
- The operator will verify you by asking questions, prepare answers in advance:
-- Number, date, name, and amount of any past order from the Playstation Store
-- Your Playstation Network ID
-- The email address associated with your Playstation account
-- The bankcard number associated with your Playstation account
2] By e-mail
- Send an e-mail to networksupport@ru.playstation.com and ask for the Playstation Store top up code, which reads as follows
-- Purchased Playstation Store refill code
-- Your Playstation Network ID
-- The email address that is linked to your Playstation account
-- The date of birth that is listed in your Playstation account
-- The bankcard number tied to your Playstation account from which you made the payment (if you used PayPal - give the e-mail address PayPal is tied to)
-- The number, date, name and amount of any previous Playstation Store order
-- Console serial number (found on the console itself) which was used to register your account or the first time you logged in/attentionPlaystaton network card 4000 RUR (RUS ROUBLES)
ONLY FOR RUSSIAN ACC